Live Chat Representative Job at TEC accutite, South San Francisco, CA

aGJ4dWRYUHo0N3BvdHFERlhvSXFUVUM1UXc9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors, Remote work,

Similar Jobs

MAGADIA CONSULTING INC

Senior Red Hat Linux Administrator Job at MAGADIA CONSULTING INC

 ...We are seeking a Senior Red Hat Linux Administrator to join our team. The Senior Red Hat Linux Administrator will be responsible for managing, maintaining, and optimizing Red Hat Enterprise Linux (RHEL) environments. This role plays a critical part in ensuring the stability... 

Exiger

Software Engineer Job at Exiger

As a Software Engineer at Exiger, you will be responsible for designing and developing software projects from a technical implementation perspective...  ...system design (design patterns, reliability and scaling) of new and existing systems Experience working in an agile... 

Timmons Subaru

Remote Invoice Clerk Job at Timmons Subaru

 ...to ensure accuracy. -Data Entry: Enter invoice data into the accounting system or database accurately and in a timely manner. -...  ...related documentation. -Reporting: Generate reports on accounts payable activities, aging balances, and payment status as needed. Requirements... 

Travel Placement Service

Travel Agent Entertainment Production Job at Travel Placement Service

Entertainment Production Travel Agent Hybrid (In-Office/Remote), Los Angeles Compensation: Competitive Salary $70,000 Plus + Excellent Benefits + Performance Bonus About the Role: We're partnering with a leading entertainment travel firm in the Los Angeles... 

Sutter Health

Orthopedic Technician II Job at Sutter Health

 ...Med Foundation**Position Overview:**Follows clearly defined orthopedic procedures to provide support to physicians and other health care...  ...BLS-Basic Life Support Healthcare Provider+ ORTHO-Orthopedic Technician certification+ OR Graduate of an orthopedic technician...