Job Description

**About this role:** Wells Fargo is seeking a Lead Operational Risk Officer in Consumer, Small & Business Banking (CSBB) Operational Risk Business Oversight as part of the Branch Banking Oversight team. Learn more about the career areas and lines of business at wellsfargojobs.com. **In this role, you will:** + Develop, implement, and monitor risk-based programs to identify, assess, and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems, or external events + Maintain a balance between risk mitigation and operational efficiency + Evaluate the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls + Analyze extremely complex business and system changes to determine impact, identify operational risk issues and participate in the development of risk ratings + Provide operational risk expertise and consulting to complex business units for initiatives with high risk, generally spanning multiple business lines + Design and develop the most complex testing strategies, methodologies and analyses + Consult with the business to develop corrective action plans and effectively manage change + Identify training opportunities + Design and coordinate the development of training materials and coordinate or deliver training + Report findings and develop business cases to influence executive management, management committee member or head of business on the need for controls to mitigate risk + Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals + Lead project or virtual teams and mentor less experienced staff **Required Qualifications:** + 5+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Qualifications:** + Experience with branch banking and/or retail banking. + Experience overseeing front line execution of Risk Programs such as: Risk and Control Self-Assessment (RCSA), Issue Management, Change and transformation management, Operational Risk Events. + Demonstrated ability to challenge status-quo and provide thoughtful solutions or alternatives to challenges. + Experience designing, deploying and/or maturing risk-based, data-driven, and action-oriented monitoring activities. + Experience in reviewing, challenging, and escalating large-scale change initiatives through creating of independent risk point of views in collaboration with other IRM partners + Strong relationship management skills with the demonstrated ability to influence, partner, and negotiate with multiple stakeholders, across layers of a hierarchical organization, to gain commitment and accomplish goals in a fast-paced environment + Excellent verbal, written, and interpersonal communication skills, including the ability to articulate complex concepts in a clear manner across all levels of the organization + Strong analytical skills with high attention to detail and accuracy, and demonstrated outcomes of critical thinking + Experience partnering with a vast and diverse portfolio of business activities and colleagues. + Experience in improving, simplifying, and automating processes, risks, and control with a focus on high inherent risk areas + Experience in reducing issues, resolving issues on time, performing root cause analysis, and escalating early any off-track items + Experience in achieving and sustaining an "Effective" rated risk and control environment **Job Expectations:** + This position offers a hybrid work schedule. **Locations:** + 401 S Tryon St - Charlotte, NC + 600 S 4th St - Minneapolis, MN + 250 E John Carpenter Frwy - Irving, TX + 1150 W Washington St - Tempe, AZ **Pay Range** Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $111,100.00 - $197,500.00 **Benefits** Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs ( for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement **Posting End Date:** 2 Jun 2025 ***** **_Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-458532

Job Tags

Work experience placement, Bank staff, Remote job,

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